Shipping Policy

Welcome to Herbay Harmony! We are committed to delivering your orders efficiently and promptly across the USA. Please read our shipping policy carefully to understand how your order will be handled once you make a purchase.

Shipping Rates and Delivery Times

  • Free Shipping: We offer free standard shipping on all orders over $45.
  • Flat Rate Shipping: For orders under $45, a flat shipping fee of $4.50 will be applied.

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Estimated Delivery Time

Once your order is shipped, the estimated delivery time within the USA is 2-5 business days, depending on your location. Please note that delivery times may vary due to factors beyond our control, such as weather conditions, postal delays, or holidays.

Tracking Your Order

After your order has been shipped, you will receive an email with a tracking number. You can use this number to track the status of your delivery. If you have any questions or concerns about your order status, please do not hesitate to contact us at herbayharmony@gmail.com.

Shipping Restrictions

Currently, we only ship within the United States. We do not ship to P.O. Boxes, APO/FPO addresses, or international addresses at this time.

Changes to Your Order

If you need to make any changes to your order, such as updating the shipping address or canceling an item, please contact us as soon as possible at herbayharmony@gmail.com. Once an order has been processed and shipped, we may not be able to make changes.

Lost or Damaged Packages

Herbay Harmony is not responsible for lost or damaged packages due to postal service errors or incorrect shipping information provided by the customer. However, we are here to help! If your package is lost or damaged, please reach out to us at herbayharmony@gmail.com, and we will do our best to assist you.

Contact Us

If you have any questions or need further assistance regarding our shipping policy, please contact us at herbayharmony@gmail.com. We are here to help and ensure your shopping experience with Herbay Harmony is exceptional!